What is Dapple and who is it for?

Dapple is a submissions and workflow platform built primarily for the creative industries. It helps organisations collect, review, manage, and report on submissions, applications or entries in one place without relying on inboxes, spreadsheets, or outdated application tools. Dapple is for creative organisations such as art institutions, publishers, literary magazines, awards bodies, agencies, festivals, academic institutions and teams running open calls, contests, or applications. It's also designed with creators in mind, making submissions clearer and more transparent.

How does Dapple help reduce admin?

Dapple centralises everything—submissions, reviews, communication, statuses, and reporting—into one structured workflow. This removes manual tracking, cuts down on repetitive tasks, and saves teams hours of administrative work in the process.

Can multiple people review submissions?

Yes. Dapple supports collaborative reviewing with clear permissions, allowing multiple reviewers to assess submissions independently and remotely.

Is Dapple suitable for small teams?

Absolutely. Dapple is designed to scale with you—whether you're a small team managing a few hundred submissions or a larger organisation handling thousands.

How is Dapple different from other submission platforms?

Dapple is built specifically for the creative world, aimed at solving the problems often found in these industries. Its modern, sleek interface helps make often complex workflows very simple. It focuses on clarity, fairness, and respect for both organisations and creators, rather than corporate or generic workflows.

Do applicants need an account to submit?

Yes, however, it's very quick and simple to create and can be done in a matter of seconds. When a creator opens a form, they will be prompted to create a free account. They can either use their Google/Microsoft account, or they will be sent a link via email to confirm. Once created, they will be able to use their account to track the status of all their submissions, any messages, payments made and download any attachments.

Can I communicate with applicants through Dapple?

Yes. Dapple has an inbuilt messaging platform enabling you to manage communication in one place, keeping inbound/outbound messages organised and linked directly to each submission. You are able to send single or bulk messages to multiple applicants, create message templates and configure whether an applicant can respond.

Yes. Dapple is built with modern security standards and role-based permissions to ensure submissions and data are handled safely and responsibly.

Is there a free trial?

You can create an account for free with no credit card details required. We allow this in order to try the system out, see how it works and set everything up in advance of setting your forms live. We automatically add 10 free submissions to every newly created account in order for you to launch and experience live submissions coming through to your dashboard. Once live, you will be able to upgrade to a paid account through the billing section. Please note that there is a 'demo mode' feature enabling you to create different projects and workflows, make test payments and submissions without affecting your live data.

What are my payment options?

Just enter your card details when you upgrade and you'll automatically be billed on a monthly or annual basis. If you require a different mode of payment, please reach out to us directly.

I'd like to add another organisation. Is this possible to add to my account?

Yes! You can add multiple organisations to your Dapple account. You will be billed for each new organisation you'd like to add to your account. Please reach out for more details.

How can I cancel my subscription?

If on the monthly subscription, you can cancel your account at any time. Your account will remain open until the end of your billing cycle. If signed up to an annual plan, your account will remain active until the end of your billing cycle.

I'm stopping submissions for a while. Can I pause my account?

Yes! You have the option to pause your account on every plan. We'll keep your account on ice, keep your setup complete and data safe so you can come back later.

Dapple | Submission Management Software

My Attachment Isn't Uploading — What to Do

If an attachment isn't uploading, the most common causes are an interrupted internet connection, an outdated browser, an ad-blocker or privacy extension blocking the upload, or a file that's over the 1 GB per-attachment limit. Work through the checks below in order — most upload problems are fixed by the first three.

1. Check your internet connection

Slow or unstable connections interrupt uploads, especially for large files. Refresh the page, switch to a stronger Wi-Fi network or a wired connection, and try uploading again once your connection is stable.

2. Update your browser

Outdated browsers sometimes fail on file uploads. Use the latest version of Chrome, Firefox, or Safari. If you're already on the latest version, try a different browser to isolate whether the issue is browser-specific.

3. Disable extensions or try incognito

Ad blockers, privacy extensions, and some antivirus browser plugins can block file uploads. Open an incognito / private window (which disables most extensions by default) and try the upload there. If that works, disable your extensions one at a time on the main window to find the culprit.

4. Clear cache and cookies

Corrupt cached data can block uploads. Clear your browser's cache and cookies for dapplehq.com, reload the page, and try again.

5. Check file size

Dapple's per-attachment limit is 1 GB. If your file is larger, you'll need to reduce the file size — for video, re-export at a lower bitrate; for PDFs, use a compressor; for images, use JPEG instead of PNG. Split archives aren't supported.

6. Check file type

Common file types work — .pdf, .docx, .jpg, .png, .mp4, .mov, .mp3, .wav. If your file uses an unusual or industry-specific format, convert to a more common type before uploading.

7. Still stuck?

If you've tried everything above, contact Dapple support with: (a) the submission URL, (b) the file name and size, (c) the browser and OS you're using, and (d) a screenshot of any error message. That combination gives us enough to reproduce most issues quickly.

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