Question 1

What is Dapple and who is it for?

Accepted Answer

Dapple is a submissions and workflow platform built primarily for the creative industries. It helps organisations collect, review, manage, and report on submissions, applications or entries in one place without relying on inboxes, spreadsheets, or outdated application tools.

Dapple is for creative organisations such as art institutions, publishers, literary magazines, awards bodies, agencies, festivals, academic institutions and teams running open calls, contests, or applications. It's also designed with creators in mind, making submissions clearer and more transparent.

Question 2

How does Dapple help reduce admin?

Accepted Answer

Dapple centralises everything—submissions, reviews, communication, statuses, and reporting—into one structured workflow. This removes manual tracking, cuts down on repetitive tasks, and saves teams hours of administrative work in the process.

Question 3

Can multiple people review submissions?

Accepted Answer

Yes. Dapple supports collaborative reviewing with clear permissions, allowing multiple reviewers to assess submissions independently and remotely.

Question 4

Is Dapple suitable for small teams?

Accepted Answer

Absolutely. Dapple is designed to scale with you—whether you're a small team managing a few hundred submissions or a larger organisation handling thousands.

Question 5

How is Dapple different from other submission platforms?

Accepted Answer

Dapple is built specifically for the creative world, aimed at solving the problems often found in these industries. Its modern, sleek interface helps make often complex workflows very simple. It focuses on clarity, fairness, and respect for both organisations and creators, rather than corporate or generic workflows.

Question 6

Do applicants need an account to submit?

Accepted Answer

Yes, however, it's very quick and simple to create and can be done in a matter of seconds. When a creator opens a form, they will be prompted to create a free account. They can either use their Google/Microsoft account, or they will be sent a link via email to confirm. Once created, they will be able to use their account to track the status of all their submissions, any messages, payments made and download any attachments.

Question 7

Can I communicate with applicants through Dapple?

Accepted Answer

Yes. Dapple has an inbuilt messaging platform enabling you to manage communication in one place, keeping inbound/outbound messages organised and linked directly to each submission. You are able to send single or bulk messages to multiple applicants, create message templates and configure whether an applicant can respond.

Question 8

Is Dapple secure?

Accepted Answer

Yes. Dapple is built with modern security standards and role-based permissions to ensure submissions and data are handled safely and responsibly.

Question 9

Is there a free trial?

Accepted Answer

You can create an account for free with no credit card details required. We allow this in order to try the system out, see how it works and set everything up in advance of setting your forms live. We automatically add 10 free submissions to every newly created account in order for you to launch and experience live submissions coming through to your dashboard. Once live, you will be able to upgrade to a paid account through the billing section. Please note that there is a 'demo mode' feature enabling you to create different projects and workflows, make test payments and submissions without affecting your live data.

Question 10

What are my payment options?

Accepted Answer

Just enter your card details when you upgrade and you'll automatically be billed on a monthly or annual basis. If you require a different mode of payment, please reach out to us directly.

Question 11

I'd like to add another organisation. Is this possible to add to my account?

Accepted Answer

Yes! You can add multiple organisations to your Dapple account. You will be billed for each new organisation you'd like to add to your account. Please reach out for more details.

Question 12

How can I cancel my subscription?

Accepted Answer

If on the monthly subscription, you can cancel your account at any time. Your account will remain open until the end of your billing cycle. If signed up to an annual plan, your account will remain active until the end of your billing cycle.

Question 13

I'm stopping submissions for a while. Can I pause my account?

Accepted Answer

Yes! You have the option to pause your account on every plan. We'll keep your account on ice, keep your setup complete and data safe so you can come back later.

Creator Help

I'm getting an Authentication Error Message when Signing In

I'm Unable to Upload an Attachment

How do I Delete My Account?

How Payments Work on Dapple Submissions

How to Message an Organisation About Your Submission

How to Withdraw a Submission on Dapple

How to View Your Submissions on Dapple

What Does My Submission Status Mean?

How to Make a Submission

How to Create a Creator Account on Dapple

Sign-In Link No Longer Valid – What to Do

I Didn't Receive an Email when Signing Up

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